Privacy Policy | Nebular Quinthale Architecture

Who We Are

Nebular Quinthale Architecture is a design studio based in Toronto, specializing in sustainable urban design and contemporary architecture. We're located at 425 King Street West, Suite 800, Toronto, ON M5V 1K4. When you reach out to us or use our services, we collect some information - but only what we actually need to work with you.

You can reach our team at info@nebularquinthale.info or call us at (416) 555-0147 if you've got questions about any of this.

What Information We Collect

Basic Contact Stuff

When you fill out our contact forms or send us an email, we'll collect things like your name, email address, phone number, and whatever details you share about your project. Pretty standard stuff - we can't exactly design your dream home without knowing who you are or how to reach you.

Project-Related Information

If we're working together on a project, we'll gather more detailed info - site locations, budget ranges, design preferences, timeline expectations. This helps us understand what you're trying to achieve and how we can help make it happen.

Technical Data

Our website collects basic technical information like your IP address, browser type, and which pages you visit. This helps us keep the site running smoothly and figure out what content folks actually find useful. We're not tracking your every move across the internet - that's just creepy.

How We Use Your Information

We're pretty straightforward about this. Here's what we do with the information you share:

Respond to your inquiries: When you reach out, we use your contact info to actually get back to you. Revolutionary concept, right?
Develop and manage projects: If we're working together, we use your project information to design, plan, and execute your architectural needs.
Send relevant updates: We might email you about project milestones, industry insights, or occasional news from our studio. Nothing spammy though.
Improve our services: Understanding how people use our site helps us make it better and more useful.
Meet legal obligations: Sometimes we're required to keep certain records for regulatory or professional compliance reasons.

Sharing Your Information

We're not in the business of selling your data. Period. However, there are some situations where we might share your information:

Project Consultants: Architecture projects often involve engineers, contractors, landscape architects, and other specialists. We'll share relevant project information with these professionals when necessary to complete your project.

Legal Requirements: If we're legally required to disclose information (like in response to a court order), we'll comply with those obligations.

Service Providers: We work with various service providers - email hosting, website maintenance, cloud storage - who might have access to data while providing their services. We make sure they respect your privacy too.

Business Transfers: In the unlikely event that our firm is sold or merged with another company, your information would be transferred as part of that transaction.

Cookies and Tracking

Our website uses cookies - those tiny files that websites store on your device. We use them for basic functionality like remembering your preferences and understanding how people navigate our site. Most browsers let you control cookies through their settings if you want to limit or disable them, though some features might not work as smoothly.

We don't use aggressive tracking or advertising cookies. We're more interested in creating great architecture than building detailed profiles of your browsing habits.

Your Rights and Choices

Under Canadian privacy law (PIPEDA and provincial regulations), you've got several rights when it comes to your personal information:

Access: You can ask us what information we have about you.
Correction: If something's wrong or outdated, let us know and we'll fix it.
Deletion: In most cases, you can request that we delete your information (though we might need to keep some records for legal reasons).
Opt-Out: Don't want to receive our emails anymore? There's an unsubscribe link in every message, or just shoot us an email and we'll take care of it.
Data Portability: You can request a copy of your information in a commonly used format.

To exercise any of these rights, contact us at info@nebularquinthale.info or call (416) 555-0147. We'll respond within a reasonable timeframe.

How We Protect Your Information

We take reasonable precautions to keep your information secure. This includes using secure servers, encrypted connections for data transmission, and limiting access to personal information to only those team members who need it for their work.

That said, no system is 100% secure. We do our best, but we can't guarantee absolute security. If you're sharing sensitive information with us, consider using encrypted communication methods or discussing it in person.

How Long We Keep Information

We retain your information for as long as necessary to fulfill the purposes outlined in this policy. For active projects, that means throughout the project lifecycle and for several years afterward (architectural records often need to be kept for legal and professional reasons).

If you've just inquired about our services but didn't move forward, we'll typically keep that information for a couple of years in case you decide to reach out again. After that, we'll delete or anonymize it unless there's a specific reason to keep it longer.

Third-Party Links

Our website might link to other sites - project collaborators, material suppliers, inspiration sources. We're not responsible for the privacy practices of these external sites. When you click away from our site, you're subject to their privacy policies, not ours.

Children's Privacy

Our services aren't directed at children under 13, and we don't knowingly collect information from kids. If you're a parent and think your child has provided us with personal information, please contact us and we'll delete it promptly.

Changes to This Policy

We might update this privacy policy occasionally as our practices evolve or regulations change. When we make significant changes, we'll update the "Last Updated" date at the top and might send a notification to our active clients.

It's worth checking back here once in a while if you're curious about how we handle your information.

International Data Transfers

We're based in Canada, and most of our work happens here. However, some of our service providers might be located in other countries (like the U.S. for certain cloud services). When your information is transferred internationally, we ensure appropriate safeguards are in place to protect it.

Questions or Concerns?

If something in this policy doesn't make sense, or if you've got concerns about how we're handling your information, don't hesitate to reach out. We're here to help and happy to explain our practices in more detail.

Contact Us:

Email: info@nebularquinthale.info

Phone: (416) 555-0147

Address: 425 King Street West, Suite 800, Toronto, ON M5V 1K4

If you believe we've violated your privacy rights or Canadian privacy law, you also have the right to file a complaint with the Office of the Privacy Commissioner of Canada.